This Privacy Policy covers Gilbanks’ use of personal information that is collected when you use http://gilbanks.com.
Please read this Privacy Policy to make yourself aware of how we collect data, why we collect data, how we store data and how we use this personal information provided by you.
Who we are
Gilbanks GH Limited, 1 Park Row, Leeds, England, LS1 5HN
0113 819 7300
enquiries@gilbanks.com
http://gilbanks.com
Cookies
Cookies are text files with small pieces of data used to identify your computer when you visit a website. They help identify specific users and are utilised to improve your website browsing experience. When you submit your information on our website, you may opt in to saving your first name, last name, email address, phone number, company, website etc. in cookies. These are for your convenience so that you do not have to fill in your details again when you submit another contact form. These cookies will last for one year.
Type of information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics e.g. first name, surname, email address, phone number, company name etc.
- Data provided in forms e.g. comment forms, enquiry forms etc.
- Visitor’s IP addresses Browser user agent string (to help spam detection).
How we get personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To improve your user experience on our website.
- To gain contact information to be able to contact you about our products and services.
We use the information that you have given us in order to:
- Provide you with information on our products and services you requested from us.
- Contact you about our products and services, as well as other content that may be of interest to you.
- Provide you with marketing information.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent – you are able to remove your consent at any time. To do this please contact enquiries@gilbanks.com.
- We have a legitimate interest.
How we store your personal information
Your information is securely stored and we keep your personal information indefinitely.
You have the right to request that we erase any personal data we hold about you (this does not include any data we are obliged to keep for administrative, legal or security purposes). Contact us via email and we will dispose of this information by erasing it from our secure CRM system.
Where your data is sent
Visitor comments and form submissions may be sent and checked through an automated spam detection service. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here.
Embedded content from other websites
Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the user has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at enquires@gilbanks.com if you wish to make a request.
How to contact us
If you have any concerns about our use of your personal information, or questions about this privacy policy, then please contact us at enquiries@gilbanks.com.
Changes to this privacy policy
This Privacy Policy was last updated on 13 July 2023.
We may, without notice, amend our Privacy Policy from time to time. We recommend you revisit this webpage to check for any updates.
